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Forever 21!

December 16th, 2008 at 11:17 pm

I love this store but I am so mad at them right now!

Got my order in today, opened up the box and they didn't send two navi camisole's I bought for C. and E. These are Christmas presents that go specifically with the other clothes I bought them!!

I called their customer service and they are "doing an investigation." It will take "10 to 14 days." When I asked the representative if I would receive the cami's or get a refund on the AMEX all she said was "it is under investigation."

Luckily, these camisole's only cost 2.50 each but STILL! FRUSTRATION!

I guess I could drive an hour to the closest mall with a Forever 21 store but I REALLY don't want to and what is the guarantee they will have these two navy cami's in extra smalls???

Warning: DO NOT BUY ANYTHING EXPENSIVE ONLINE FROM FOREVER 21.

I guess we will see how it is handled in the next "10-14 days."

I am probably making too big a deal out of this but I think this is the "straw the broke the camel's back." Is that how it goes?

This time of year is too stressful for me. It gets dark TOO EARLY. And we are facing a major winter storm tonight and I have NO TRUCK because the tires are BALD and aren't scheduled to be changed until this Friday.

Sorry, I am not usually this grouchy and mean over 5.00.

I am going to inhale and exhale now.

Merry Christmas everybody.

Posted in Uncategorized | 5 Comments »

5 Responses to “Forever 21!”

  1. Koppur Says:
    December 17th, 2008 at 12:11 am 1229472703
    1229472703

    I think it is more the principle than the $5. I would be just as frustersated!

  2. Front Porch Mom Says:
    December 17th, 2008 at 12:57 am 1229475451
    1229475451

    Sorry about the shipment.....my girls love that store! It is so reasonable! I never went in one but my girls showed me how you can be trendy without breaking the bank. I got a few little items for their stockings there. Have a nice Christmas! Despite missing some gifts for your girls.

  3. ceejay74 Says:
    December 17th, 2008 at 01:37 am 1229477855
    1229477855

    Oh man, I read the creepiest article about that company: http://www.radaronline.com/from-the-magazine/2008/02/forever_21_retail_copyright_infringement_02.php

  4. frugaltexan75 Says:
    December 17th, 2008 at 02:21 am 1229480500
    1229480500

    How frustrating! I hope the matter is resolved quickly.

  5. gamecock43 Says:
    December 17th, 2008 at 01:23 pm 1229520196
    1229520196

    I know the store. I avoid it because the clothes fall apart after 1 washing. But the clothes are sooo cute- so teenagers love the store and I understand why. Sounds like their online customer service is the same quality as the clothes though.

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